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Return and Exchange

1. Introduction

Every product is quality-checked before shipping to ensure it arrives in perfect condition.

2. Return Policy

2.1 Unboxing Video is Required.

Customers must record an unboxing video from beginning to end with no cuts as proof of product condition.

2.2 Damaged or Defective Products

If your product arrives broken or defective Contact us within 48 hours of the delivery.
Share the unboxing video and clear photos of the issue. The product is unused and in original packaging.
Provide your order number.

2.3 Following the review, we will offer

Replacement (based on stock availability) orĀ 

Refund via original payment method.

2.4 Non-Returnable Cases

We will not accept refunds for:

Change of mind.

Minor packaging damage.

Products damaged due to misuse.

Requests made after 48 hours from delivery.

3. Cancellation Policy

Orders can only be cancelled before dispatch.

Once an order has been dispatched, it cannot be cancelled.

To cancel an order, please contact our support team as soon as possible and provide your order number.

4. Contact Us

If you have any questions about our return and exchange policy, please contact us at: